Hombli

Smart IR Remote Control

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I Can’t Connect to the TV, Top Box or Other Device

There are two ways to add a remote control to the Hombli Smart IR Remote Control:

  1. Select a pre-programmed channel under the name of the manufacturer of the device that you want to add.
  2. Adding a remote manually.

1. Select a Pre-Programmed Channel

You can choose from different channels per product in the Hombli app to test them:

In the example there are only four channels, for other brands this number may differ. You don’t have to try them all; as soon as you find a channel where three buttons work well, you can press “select”.

In some cases, a suitable frequency may not be available under the manufacturer of the device that you want to add to the Hombli Smart IR Remote Control. In this case the necessary frequency may be present under the name of other manufacturers. There are a lot of frequencies available under the mention of Motorola, it is quite possible that one of these frequencies also corresponds to the frequency of your device.

2. Adding a Remote Manually

If you are unable to find a suitable frequency using the method above, it is still possible to add a remote control. The remote control that you want to add must of course use infrared frequencies. RF, WiFi, Bluetooth or other remote controls will not be recognized by the Hombli Smart IR Remote.

You can add a remote in the app by:

  1. Select the Hombli Smart IR Remote in the Hombli app
  2. Select “add remote”
  3. Select “DIY”
  4. select “custom type”
  5. Select “continue”
  6. Briefly press the button that you want to add, aimed at the IR hub, at a distance of 3 cm
  7. The result in the app can then be given a name, for example “volume up”

My Device Does Not Respond to the Hombli Smart Ir Remote Control

If your remote control has been successfully added, but the device you want to control does not respond to the signals from the Hombli IR Remote Control, then the signals are probably blocked by an object.

The Hombli Smart IR Remote Control works with infrared signals, which cannot pass through walls or other objects that obstruct the view between the IR remote and the device that you want to control. So always ensure that there is a free line of sight between the device and the Hombli Smart IR Remote Control.

I Am Unable to Connect Between Network and Remote

You can have a Hombli device connect to your home network in two ways:

  1. Add manually
  2. Connect via Auto Scan

1. Add Manually

  1. Connect your phone to your 2.4 GHz home network. 5GHz WiFi networks are not supported.
  2. In the Hombli app, press the green plus symbol to add a device.
  3. At the top of the screen, choose manual addition, this is already selected by default.
  4. Select the Smart IR Remote Control in the “Sensors” category.
  5. Choose continue if the remote is already blinking as indicated on the screen.
  6. If the remote is not yet blinking as indicated on the screen, press “help” for instructions to reset the remote.

2. Auto Scan

  1. Connect your phone to your 2.4 GHz home network. 5GHz WiFi networks are not supported
  2. Switch on your Bluetooth
  3. Switch on the location service of your phone and give the Hombli app access to your location
  4. In the Hombli app, press the green plus symbol to add a device
  5. Select Auto Scan at the top of the screen. The Hombli app will then search for and add all available devices

How Do I Reset the Hombli Smart IR Remote Control?

The Hombli Smart IR Remote Control can be reset by means of the reset button on the bottom of the device. If you keep this pressed for five seconds, the remote will reset itself. The light will start blinking once more, and it can be added once more to the Hombli App.

Didn’t find an answer here? Please contact Customer Support